Idiom, put a positive spin on it

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Idiom, put a positive spin on it

Idioms:

down-time

put a positive spin on it

Jim: Our computers have been down all this morning. Customers are getting upset, and so am I.

Stacy: I know, customers can be very demanding. Have you reported the problem to the Central Office?

Jim: Yeah. I have, but they said the down-time will last until 4 p.m. today.

Stacy: Try to put a positive spin on it. At least you know the system will come back today.

down time: the time period when a service, such as computers, are not available to look up for information for customers. A technical term. You may hear it from customer representatives that the system is down so they cannot look up any information for you. Example. I called the bank for my checking account balance yesterday but the computers were down, the customer rep asked me to call back.

put a positive spin on it: talk in positive terms on a matter. Do not give away negative information. Example: It is very important that you will put a positive spin on everything when dealing with customers.

Idioms:

down time

put a positive spin on it

Jim: Our computers have been down all this morning. Customers are getting upset, and so am I.

Stacy: I know, customers can be very demanding. Have you reported the problem to the Central Office?

Jim: Yeah. I have, but they said the down-time will last until 4 p.m. today.

Stacy: Try to put a positive spin on it. At least you know the system will come back today.